Process Management

ISO9000:2000 Requirements

BEM Requirements

Common Requirements and Approaches

Indications that it's working

Associated Business Processes 1 23 (Closest fit to Business Process Classifications from The Best Practice Club)

ISO9000:2000 Process Management

• Design
• Purchasing
• Production

Business Excellence Model & Process Management

Metrics

Common Requirements

Indications that it's working

• Control / use of published procedures
• Corrective action management and review

Processes are understood, owned and systematically managed. Measurement and prevention-based improvement activities are associated with the daily work of everyone and with all processes